Security overview
How we approach protecting customer workspaces and voice operations data.
Controls
- Encrypted transport (HTTPS/TLS) for web and API traffic
- Authenticated API access with organization scoping
- Role separation for administrators and builders
- Secrets handled via environment/key stores — not embedded in client apps
Customer responsibilities
Protect account credentials, review agent prompts and tools before go-live, and configure telephony and payments according to your policies.
Report an issue
Email [email protected] with “Security” in the subject line.